The Tennessee Department of Commerce & Insurance (TDCI) urges Tennessee consumers to take precautions now to protect themselves from possible credit fraud and identity theft in the wake of a recently revealed cyber-attack on New York-based Excellus BlueCross BlueShield.
About 8,500 current or former BlueCross BlueShield of Tennessee members were potentially impacted by a December 2013 attack on Excellus BlueCross BlueShield, which serves a 31-county area of upstate New York. Tennessee consumers potentially impacted may be those who sought, or had a family member seek, medical services in Excellus’ upstate New York service region.
Attackers may have gained unauthorized access to individuals’ information, which could include name, date of birth, Social Security number, mailing address, telephone number, member identification number, financial account information and claims information.
Tennessee plan members who have been impacted will be contacted by letter from Excellus informing them that they have been compromised. The letter will contain information about how consumers can register for two years of free credit monitoring and four years of credit repair services.
“We encourage anyone who receives a notification letter from Excellus to learn more about these specific services and take action to help prevent their data from being further compromised by hackers,” said TDCI Commissioner Julie Mix McPeak.
For details, visit www.excellusfacts.com or call 1-877-589-3331. Letters should be mailed to impacted members by mid-October.
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