BBB alerts Middle Tennessee businesses to the deceptive sales practices of Universal Adcom aka Premier Impressions, Hometown Productions, and Premier Map, located in Arlington, Texas. A variety of other business names, such as D & L Map Service, Fanfare Sport Marketing and Scoreboard Productions and an additional location in Peoria, Illinois have also been used by representatives, which all link back to the Arlington, TX location.
Business owners contacting BBB indicate the company targets local companies offering advertising for products such as maps, directories, magnets, t-shirts, etc., and are led to believe the advertising opportunity is offered “in cooperation with”, “on behalf of”, or “working with” the Chamber of Commerce, a local high school, or local police, fire or other civic organizations.
BBB has received nearly 200 complaints that allege the company billed for orders not placed; misrepresented its affiliation; conducted harassing and deceptive sales calls; non-receipt of product or poor product quality; and refusal to remove businesses from calling lists. Click here to read more about the complaints received by BBB: Complaints
BBB confirmed with numerous Chambers of Commerce that no agreement was made with Universal Adcom to sell products or advertising and neither have local police, fire or other civic organizations.
If you have had an unsatisfactory experience with this company, BBB would like to speak with you.
Please call 615.242.4222 or file a complaint by clicking Here.
BBB offers the following general advice for businesses considering advertising with an unknown company:
- Always check out the trustworthiness of the company at BBB.org before doing business with them.
- Be sure to obtain the name, address, and telephone number for the company with whom you are considering doing business. In the event of a dispute or question, you will know how to contact them.
- Verify any claimed affiliations.
- Never pay in advance. Be certain you know to whom you are providing account information if rendering payment electronically.
- Get all agreements and commitments in writing. Carefully read and understand all agreements before signing.
- Ask how many of the products will be distributed. Ask what the method of product distribution will be. Will there be an organized effort to distribute the product to the community?
- What happens if an insufficient amount of advertising is sold? Will refunds be available, and how do you obtain them?
- When in Doubt, remember to check with BBB for information on businesses you can TRUST by visiting
www.BBB.org/nashville
ABOUT BBB:
For more than 100 years, Better Business Bureau has been helping consumers find businesses, brands and charities they can trust. In 2014, consumers turned to BBB more than 132 million times for BBB Business Reviews on more than 4.5 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org.
BBB Serving Middle Tennessee and Southern Kentucky, founded in 1961 and serving 38 counties in Middle Tennessee and 7 southern Kentucky counties, is one of 112 local, independent BBBs across North America.
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