The Williamson County Public Library (WCPL) issues an alert about the latest iOS 7 update and its effect on existing OverDrive Media Console (OMC). Please read the release below.
“We’ve been made aware of an issue with READS that we wanted to let users know about asap. This only applies to library patrons who have recently updated to iOS 7.
When an existing OverDrive Media Console (OMC) user upgrades to iOS 7, the app will fail when trying to open a DRM-protected eBook. New or first time users of OMC are unaffected by this issue meaning that if you download the app for the first time post-iOS7 update you will not experience this issue.
They are working on resolving the issue but in the meantime, here are immediate remedies for users:
1) Re-authenticate the app with your existing or a new Adobe ID. Refer to the iOS section of this Help article for assistance. (Recommended)
2) Uninstall and re-install OMC which will also require the user to re-authorize with Adobe.
IMPORTANT NOTE: A re-install will clear a user’s bookshelf, history, and app settings.
Audiobook users won’t notice that anything is different unless they attempt to download parts of audiobooks they already downloaded to OMC before upgrading to iOS 7. A user will receive an error message informing them to download the title again.
See more HERE and follow them for updates regarding READS”
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