The City of Franklin has received the Excellence in Fire Services Award from the Tennessee Municipal League (TML) for its outstanding commitment to firefighter wellness through a model mental health program that is setting a new standard for departments across the state.
Presented at TML’s 85th Annual Conference on August 5 in Chattanooga, the award highlights the Franklin Fire Department’s Behavioral Health and Wellness Program, a city-led initiative that takes a proactive, whole-person approach to supporting first responders.
“This is more than a wellness program,” said Fire Chief Glenn Johnson. “We ask our firefighters to face danger and trauma every day, and over time, that exposure can take a serious toll on mental health. We wanted to create a holistic system that helps them process and cope with those experiences, supporting their physical, mental, emotional, spiritual, and even financial well-being.”
The program was developed in close partnership with Mayor Dr. Ken Moore’s citywide wellness initiatives and was shaped by the leadership of Fire Engineer Emily Nelms (MA in Human Services Counseling- Crisis Response and Trauma). It reflects a coordinated and responsive approach to the unique challenges first responders face on the job.
Key components of the initiative include:
- Access to mental health professionals
- Peer support teams and confidential outreach
- Family-centered engagement and education
- Wellness check-ins and small-group assessments
- Collaboration with the Franklin Police Department and other city departments
TML praised Franklin’s approach for its adaptability, sustainability, and cross-departmental collaboration. With national data showing that firefighters face elevated rates of PTSD and suicide, the program is being recognized as a model for how municipalities can support those who serve their communities.
“This program is already reducing stress, strengthening morale, and helping our people feel supported on and off the job,” said Johnson. “We’re honored to see it recognized.”
Founded in 1940 and based in Nashville, the Tennessee Municipal League honors cities across the state each year for excellence in innovation, service, and leadership.
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