Saturday June 9th is the Grand Opening for Cool Springs CarMax. The location is perfect just one turn off McEwen Drive on Mallory Lane. CarMax has been finding ways to lower cost to the customer with smart buying decisions and restructuring during the recession. The goal of Angela Price, General Manager, and her team is to provide the best experience for the customer as they find the vehicle they seek. As President and CEO Tom Folliard put it, “to give the customer an experience they never expected.”
CarMax is a team environment which I have witnessed first-hand at their soft-opening on Thursday June 7th. They believe in wellness, family and treating each other with respect and courtesy. You can expect the same when you visit looking for your perfect piece of freedom on the road. The company donates extensively to charities both nationally and regionally with matching programs for employees that donate time and money to a worthy cause.
The company also is invested in making sure the customer is satisfied with surveys and call backs designed to continuously tweak the shopping experience to make it better for everyone. Whether it is working to make sure a customer can prequalify for a vehicle online, or creating a phone application to allow smart phone users to more easily browse on their device; the CarMax I.T. team is always evolving.
With more than 110 stores already open and ten scheduled for this year the company is a strong addition to Williamson County. Welcome CarMax we are glad you chose Williamson County, Tennessee.
Check out this Williamson Source Article for more details.
Photo By: The Williamson Source